Shipping Policy

At Snakiy, we are committed to delivering your orders quickly, safely, and reliably across India. We have partnered with Shiprocket’s nationwide logistics network to ensure smooth and efficient deliveries through trusted courier partners.

From order confirmation to doorstep delivery, every shipment is carefully handled and tracked in real-time to give you complete visibility and peace of mind.

We aim to provide a seamless shipping experience with timely dispatch, secure packaging, and transparent communication at every step of your order journey.

We aim to process and dispatch your orders as quickly as possible to ensure timely delivery. All orders are carefully verified, packed, and handed over to our logistics partners for shipment.

• Orders are typically processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.
• Bulk or high-volume orders may require additional processing time.
• You will receive a confirmation and tracking details once your order is dispatched.

Our team ensures every order is securely packed and quality-checked before shipping, so it reaches you in perfect condition.

Once your order is dispatched, delivery timelines depend on your location and the courier partner assigned through our logistics network.

• Metro cities: Delivery within 2–4 business days.
• Tier 2 & other cities: Delivery within 3–7 business days.
• Remote or rural areas: Delivery may take up to 7–10 business days.

Please note that delivery timelines are estimates and may vary due to factors such as weather conditions, courier operations, or high demand periods.

We provide real-time tracking for all orders so you can stay updated on your shipment status at every step.

We strive to keep shipping charges transparent and affordable for all our customers. The final shipping cost (if any) is calculated at checkout based on your order value, location, and selected payment method.

• Free shipping is available on eligible prepaid orders as part of ongoing offers.
• A standard shipping fee may apply to low-value orders.
• Cash on Delivery (COD) orders may include an additional handling fee.
• Shipping charges (if applicable) will be clearly displayed at checkout before payment.

We regularly run promotions and offers to provide free or discounted shipping, helping you get the best value on your orders.

To ensure fast and reliable deliveries across India, we partner with Shiprocket’s advanced logistics network, which automatically selects the most efficient courier service based on your location and serviceability.

• Delhivery
• Blue Dart
• XpressBees
• Ecom Express
• Other trusted regional courier partners (as applicable)

Courier selection is dynamically optimized to provide the best balance of speed, reliability, and coverage, ensuring your order reaches you safely and on time.

Once your order is dispatched, you will receive tracking details via SMS and email, allowing you to monitor your shipment in real-time.

• Tracking link is shared immediately after dispatch.
• Real-time updates are provided based on courier tracking scans.
• You can track your order anytime using the link provided.

We ensure full transparency so you always know the status and location of your order until it reaches your doorstep.

While we strive to deliver all orders within the estimated timelines, certain external factors may occasionally cause delays.

• Weather conditions, natural disruptions, or unforeseen events.
• Courier operational delays or high shipment volumes during peak periods.
• Incorrect or incomplete delivery address details.

Please note that such delays are beyond our direct control. However, our team will actively assist you and coordinate with courier partners to resolve any delivery issues as quickly as possible.

Please ensure that your delivery address and contact details are accurate and complete at the time of placing your order to avoid any delays or issues.

• Incorrect or incomplete address details may result in delivery delays or failed attempts.
• If an order is returned due to incorrect information, additional re-shipping charges may apply.
• Our team may contact you to verify details if required, which could impact delivery timelines.

We recommend double-checking your address and phone number during checkout to ensure a smooth and hassle-free delivery experience.

At present, Snakiy delivers orders only within India. We are actively working towards expanding our shipping services to international locations in the future.

Stay tuned for updates as we continue to grow and bring our products to customers worldwide.

For cancellations, return requests, or refund questions, contact:

You can also use our Contact page and mention "Refund/Cancellation" in your message.