Terms of Use

These Terms apply to your use of Snakiy’s website, account features, and purchases. By accessing or using our services, you agree to these Terms and our Privacy Policy.

Business: Vintage Roots Private Limited (doing business as Snakiy) • NH-31, Gulabbagh, Purnia, Bihar 854326 • India.

You may use our services only if you can form a legally binding contract under applicable law. If you use Snakiy on behalf of a business, you confirm you have authority to accept these Terms for that business.

Creating an account may be required for certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

• Provide accurate, up-to-date information and keep it current.
• Do not share your password or access tokens with others.
• Notify us promptly if you suspect unauthorized access.

When you place an order, you agree to pay the total amount shown at checkout, including applicable taxes, shipping charges, and any fees displayed.

Availability & pricing

• Product availability may change without notice.
• Prices and offers may change; the price at checkout applies to your order.
• We may cancel or refuse orders in cases of suspected fraud, pricing errors, or supply constraints.

Payments

Payments are processed through third-party payment providers. We do not typically store full card details on our servers.

Delivery timelines are estimates and may vary based on your location, courier operations, and other external factors.

• Ensure your shipping details are accurate before placing an order.
• Risk of loss may pass to you upon delivery (subject to applicable law).
• If a package appears damaged, please document it and contact support promptly.

Returns and refunds, where available, may depend on product type and condition. For hygiene and food safety, some items may not be eligible for return unless they arrive damaged or incorrect.

For return/refund requests, contact us with your order details through the Contact page.

Promotions may be subject to additional rules, validity periods, exclusions, and limitations. We reserve the right to modify or withdraw promotions where permitted by law.

You agree not to:

• Use the website in a way that violates any applicable law or regulation.
• Attempt to gain unauthorized access to accounts, systems, or networks.
• Interfere with security features or disrupt the service (e.g., scraping, DDoS, malware).
• Use our brand/assets in a misleading way or impersonate Snakiy.

The website, brand, logos, designs, content, and product presentation are owned by or licensed to Snakiy and are protected by applicable intellectual property laws.

We may link to third-party websites or use third-party services (such as payment processors and logistics partners). We are not responsible for third-party content, policies, or practices.

We provide the website and services on an “as is” and “as available” basis, to the extent permitted by law. We do not guarantee uninterrupted access or that the site will be error free at all times.

To the maximum extent permitted by law, Snakiy and its affiliates will not be liable for indirect, incidental, special, or consequential damages, or loss of profits, arising out of or related to your use of the services.

You agree to indemnify and hold harmless Snakiy (Vintage Roots Pvt Ltd) from claims arising out of your misuse of the services or violation of these Terms.

These Terms are governed by the laws of India. Courts with appropriate jurisdiction in Bihar, India, will have jurisdiction over disputes, subject to applicable law.

We may update these Terms from time to time. If we make material changes, we will post the updated version on this page and revise the “Last updated” date.

For questions about these Terms, contact: